Terms of Service
Last updated: 9 May 2026
These Terms of Service ("Terms") govern access to and use of the website cyberaiconsultingllc.com and the services provided by CyberAI Consulting LLC ("we", "us", "Company"). By accessing this website or engaging our services, you ("Client") agree to these Terms.
1. About Us
CyberAI Consulting LLC is a limited liability company organized under the laws of the State of Wyoming, United States, with registered office at 5830 E 2nd St, Ste 7000 #33705, Casper, WY 82609. The Company provides cybersecurity automation consulting services, including but not limited to SOAR platform architecture, Palo Alto Cortex XSIAM implementation, custom security playbook development, and AI-driven security automation.
2. Engagements and Statements of Work
All consulting engagements are governed by an individually negotiated written agreement, master services agreement (MSA), or statement of work (SOW) signed by both parties. Such written agreements take precedence over these Terms in the event of any conflict regarding the specific engagement. These Terms apply to website use and to any preliminary inquiries before a written engagement is signed.
3. Fees and Payment
Fees for consulting services are set forth in the applicable SOW or MSA. Unless otherwise agreed in writing:
- Invoices are issued on a monthly basis or upon delivery milestones.
- Payment is due within thirty (30) calendar days from the invoice date.
- Late payments may accrue interest at the rate of 1.5% per month or the maximum permitted by applicable law, whichever is lower.
- Payments are made via bank transfer to the account designated on the invoice. Where applicable, payments may be processed through Stripe or other processors disclosed at the time of invoicing.
- All fees are exclusive of any applicable taxes, withholdings, or duties, which are the responsibility of the Client unless explicitly agreed otherwise.
4. Refund and Cancellation Policy
Consulting services are bespoke professional services. Refunds are governed by the following principles:
- Fixed-scope engagements: if the Company materially fails to deliver the agreed scope and the failure is not remediated within a reasonable cure period, the Client is entitled to a pro-rated refund for undelivered work.
- Retainer engagements: either party may terminate with thirty (30) days' written notice. Unused prepaid hours from the current billing cycle are refundable on a pro-rated basis.
- Hourly engagements: hours actually worked and documented are non-refundable.
- Disputed invoices: any dispute must be raised in writing within thirty (30) days of the invoice date. Unraised disputes after this period are deemed waived.
5. Confidentiality
Each party will treat as confidential all non-public information disclosed by the other party in the context of an engagement, including security configurations, system architecture, vulnerabilities, and operational data. Confidential information will be used solely for the purposes of the engagement and protected with the same degree of care that the receiving party uses to protect its own confidential information, in any case no less than reasonable care. The confidentiality obligations survive termination of the engagement.
6. Intellectual Property
Unless otherwise specified in an SOW: (a) any pre-existing materials, methodologies, code libraries, frameworks, or know-how owned by either party prior to the engagement remain the property of that party; (b) deliverables specifically developed for the Client under the engagement become the property of the Client upon full payment, subject to a perpetual, royalty-free license back to the Company to use generic learnings, anonymized improvements, and reusable components in subsequent engagements with other clients.
7. Warranties and Disclaimers
The Company warrants that services will be performed in a professional and workmanlike manner consistent with industry standards. EXCEPT AS EXPRESSLY STATED HEREIN, ALL SERVICES AND DELIVERABLES ARE PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. The Company does not warrant that any cybersecurity automation, detection rule, or playbook will identify or prevent every threat, intrusion, or security incident.
8. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL EITHER PARTY BE LIABLE TO THE OTHER FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, OR PUNITIVE DAMAGES, OR FOR LOSS OF PROFITS, REVENUE, DATA, OR BUSINESS OPPORTUNITY, ARISING OUT OF OR IN CONNECTION WITH THESE TERMS OR ANY ENGAGEMENT, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. THE TOTAL AGGREGATE LIABILITY OF THE COMPANY ARISING OUT OF OR RELATING TO ANY ENGAGEMENT WILL NOT EXCEED THE FEES PAID BY THE CLIENT TO THE COMPANY UNDER THE APPLICABLE SOW DURING THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM.
9. Indemnification
Each party will indemnify and hold harmless the other party from third-party claims arising out of the indemnifying party's gross negligence, willful misconduct, or breach of these Terms or the applicable SOW.
10. Independent Contractor Relationship
The Company is engaged as an independent contractor. Nothing in these Terms or any SOW creates an employment, partnership, joint venture, or agency relationship between the parties. Neither party has authority to bind the other.
11. Use of the Website
You agree not to: (a) use the website in any unlawful manner; (b) attempt to gain unauthorized access to any part of the website or our systems; (c) interfere with the operation of the website; or (d) reproduce, distribute, or create derivative works of the website's content without written permission. The website's content is the property of the Company and protected by applicable intellectual property laws.
12. Governing Law and Dispute Resolution
These Terms are governed by the laws of the State of Wyoming, United States, without regard to its conflict of laws principles. Any dispute arising out of or relating to these Terms or any engagement will be resolved as follows: (a) the parties will first attempt to resolve the dispute in good faith through written negotiation for a period of thirty (30) days; (b) if unresolved, the dispute will be submitted to binding arbitration administered in the State of Wyoming under the rules of the American Arbitration Association; (c) judgment on the arbitration award may be entered in any court of competent jurisdiction. Notwithstanding the foregoing, either party may seek injunctive or equitable relief in any court of competent jurisdiction to protect its intellectual property or confidential information.
13. Changes to These Terms
We may update these Terms from time to time. The "Last updated" date at the top of this page reflects the most recent revision. Continued use of the website or engagement of services after a change constitutes acceptance of the updated Terms. Existing signed SOWs and MSAs remain governed by the version of these Terms in effect at the time of signing, unless the parties agree otherwise.
14. Severability
If any provision of these Terms is held invalid or unenforceable, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will continue in full force and effect.
15. Contact
Questions about these Terms or commercial inquiries:
CyberAI Consulting LLC
5830 E 2nd St, Ste 7000 #33705
Casper, WY 82609, United States
Email: info@cyberaiconsultingllc.com